WestJet April 10 - 19 2012 - DR
Thank you for your interest in Live Different Hero Holiday! Please feel free to contact us at anytime if you have any questions.
Nettie Brown or Charles Roberts:
- Toll Free: 1-866-432-4464
- Email: hh@livedifferent.com
Statement from WestJet on their first Live Different Hero Holiday:
"Since WestJet’s inception in 1996, our caring culture has been extended beyond our aircraft and airport doors into the Canadian communities we serve. As our business network has grown so, too, has our community. As such, WestJet has partnered with Live Different for the first WestJet Hero Holiday. Live Different will guide us through our first international community investment initiative, which will enable us to bring our caring culture to one of the most impoverished communities in the Dominican Republic.
The WestJet Hero Holiday is a 10-day humanitarian trip to Puerto Plata, Dominican Republic, where 50 WestJetters will immerse themselves in the local community and build new homes for five families living in extreme poverty. While these new homes will be constructed in April, this passionate group of WestJetters, each of whom chose to participate in this initiative, has been busy fundraising for months. Not only do WestJetters know how to get the job done, they love to show how much they care. "
We believe in the power of hope and change that each one of us has the potential to bring to the world around us and we are looking forward to our partnership with WestJet as they join us in the Dominican Republic for their first Live Different Hero Holiday!
Trip Details
Trip Updates
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1 year 1 month agoLast day in the Dominican Republic for the WestJet team. Sad to see them go... but on to Canada to tell others about all the lessons learned and how they can make a difference in the lives of those in their own communities. Live Different!
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1 year 1 month agoHad a wonderful house dedication ceremony yesterday. Our families were so happy to receive their new homes! A special thanks to WestJet's CEO, Gregg Saretsky, and WestJet's VP of Communications & Community Relations, Richard Bartrem, for taking time out of their very busy schedule to share the house dedication with the team. Thank you Canadian Ambassador, Todd Kuiack, for joining us too. LOVE-HOPE-CHANGE
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1 year 1 month agoHouse Dedication Day!!! The day we have all been waiting for. Time to present the houses to our lovely families. Off to do some shopping right now to purchase lots of groceries and gifts for each house.
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1 year 1 month agoWe visited the 80's hardcore last night! Special shout out to Corey Evans, Liz Guillemaud, and all the crazy 80's WestJetters on our trip. You guys can dance...
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1 year 1 month agoDay off today for WestJetters. Some are going zip lining at Monkey Jungle, a few are going ATVing, but most are spending a much earned relaxing day on the beach. 80's Dance Party tonight!
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1 year 1 month agoMovie night at La Union was fun. We watched Rango with the community. Everyone enjoyed the WestJet snacks - Bits and Bites & cookies!
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1 year 1 month agoLast day on the work site today. The women from the community are making the WestJet team lunch!
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1 year 1 month agoLast day on the work site today. The women from the community are making the WestJet team lunch!
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1 year 1 month agoDinner and Dancing at the Emerald Beach Club was a blast last night! WestJetters know how to party.
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1 year 1 month agoDinner and Dancing at the Emerald Beach Club was a blast last night! WestJetters know how to party.
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1 year 1 month agoWorkday #4: Full team is off to Aguas Negra today. We will continue to work on the smooth coat on the walls both inside and outside the house. Maybe even have time to pour the cement flooring. Think it may be a good day for bubbles for all the kids...
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1 year 1 month agoWork Day #3 - And we switch! The other half of WestJetters are off to the garbage dump today and the rest on to the worksite to help put up the house's roof and flooring.
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1 year 1 month agoWork day #2: Half of our WestJet team is going to the garbage dump to help collect recyclables with some of the workers there. In the afternoon they are exploring some beautiful waterfalls. The other half of the team is off to finish all the walls on our 5 houses today. Maybe even get some roofs up...
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1 year 1 month agoEveryone is back from the worksite. Had a great day of work. Now off to the pool with a Cuba Libre in hand!
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1 year 1 month agoEveryone is back from the worksite. Had a great day of work. Now off to the pool with a Cuba Libre in hand!
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1 year 1 month agoWestJet teams are off to their first day on the worksite. Everyone is pumped and ready to work hard!
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1 year 1 month agoHad an amazing day touring the Live Different projects. WestJet team visited our school build in Arroyo Seco, the community where the people who work in the garbage dump live, and the families we are building for in Aguas Negra. Gotta love the Awareness tour to get everyone even more excited about their Hero Holiday!
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1 year 1 month agoWestJetters are on their 'awareness tour' today in DR. : meeting families and learning how they are about to become a part of hope and change.
- Live Updates
- Itinerary
- Projects
- Security
- Fundraising/Refunds
- Fly to Puerto Plata, Dominican Republic.
- Settle into resort: Sosua by the Sea (www.sosuabythesea.com).
- Meet the staff, training and orientation.
- Awareness Tour - Meet the families you will be building for and get to see past projects that Hero Holiday has completed. This tour will help you understand the way of life in the Dominican, the relationships between Dominicans and Haitians, and why and how poverty is affecting this country.
- Project Rotation
1. Building sites - Each one of us gets to be a part of a team that sweats and labors together to build homes for families in need. While on the building sites, your team will also have the opportunity to get to know the community you are working in by facilitating activity sessions for the local children and possibly helping the families with daily chores needing to be done. Some examples are: playing dominoes, getting your butt kicked in soccer, basketball or baseball, working on crafts with children, helping wash laundry or dishes, etc. Our goal is to come along side these people as friends to help, while showing them the dignity and respect they deserve.
2. "In Their Shoes Work Experience" - (Possibility) Imagine being able to step into someone else's shoes (if they actually owned a pair!). What would it be like to work daily in a garbage dump, desperately seeking ways to support your family? Hero Holiday works alongside of an incredible community of Haitian people who have no choice but to do this every day. During this experience, we provide a safe and practical way to help to triple the daily earnings for a family entrenched in poverty. By assisting them to find recyclable materials that they are able to get payment for, we are able to experience life from their perspective, and realize the power of hope. - Day off to RELAX! Hero Holiday also recognizes that part of our name is HOLIDAY! Each team member will be afforded one day off for relaxation and/or adventure. We want you to experience some of the natural beauty and adventure that the Dominican Republic has to offer.
- Preparation for what is next - Hero Holiday is going to be one of the most intense and life-changing experiences you will ever have. Because we believe that this is just the beginning of something for you, we want to help you to prepare to return home and integrate this experience and the lessons learned. We will have a final debriefing that will help you to take this experience and help others understand how we can make a difference in our local and global communities.
- You will have an opportunity to donate gifts towards the families' home. Groups in the past have pooled extra cash they brought and purchased beds, cookware, groceries, stoves, furniture, etc.
- House Dedications. Have you ever wondered what it would be like to hand over the keys to a brand new home and give the hope of warmth, security, and a brighter future to a family? This gift and moment will be etched in your memory for many years to come.
- Fly back to Canada.
- Note: for those using CanadaHelps GivingPage, tax receipts will be issued by CanadaHelps and not from Live Different (CanadaHelps disburses the funds raised online to Live Different on a weekly basis). All of the below principles of what a legal charitable donation is apply whether CanadaHelps or Live Different is processing the donation.
- It is important to understand that Live Different Hero Holiday is a charitable program. This means that "participants/travelers" are functioning as volunteers, approved by our Board of Directors, to help achieve the charitable purpose of Live Different. The beneficiaries of this charitable program are families and people in-need in our host countries, not those who deliver the program (even though it may be incredibly fun, rewarding and even life-changing to serve others in need).
- Additionally, the humanitarian trip does not have a "personal recreational vacation" component that is more than incidental to the charitable project (eg. if there were multiple days of personal vacation free-time this would be a monetary-type personal benefit and funds raised would not qualify as a gift for income tax purposes).
- Due to the expense and logistics of coordinating a volunteer humanitarian development project, an important qualification is for each volunteer to meet their trip's minimum fundraising goal. Volunteers can solicit tax receiptable donations (via CanadaHelps) to reach the minimum fundraising goal to help pay for their costs in carrying out the project, and such designated contributions are received by Live Different (via CanadaHelps) for its charitable purposes. According to charity law, a donation is a voluntary transfer of property without valuable consideration to the donor; donors cannot choose the beneficiaries of their donations, and a charity must have full discretion in deciding how to allocate its funds. Even if related persons or the volunteer make contributions to meet the fundraising goal of the humanitarian trip, the contributions are gifts for income tax purposes because they pass the CRA tests. Therefore, CanadaHelps or Live Different are able to issue an official receipt for income tax purposes. It is the volunteer's obligation to inform donors that all donations are given to the project/charity, and though donations help meet the volunteer's fundraising goal and their costs associated with the charitable project, they are not being used as a direct monetary benefit to the volunteer (eg. monies won't be refunded, they won't be used to cover personal/recreational expenses, etc.)
- This means that ALL donations are absolutely, 100% non-refundable (whether given via CanadaHelps or directly to Live Different), as it is not legal for a charity to refund a donation. In event of any form of cancellation whatsoever or exceeding a fundraising goal, funds will instead be allocated towards where most needed in the project or in other charitable programs. In the event that a volunteer is unable to participate in the project, fundraising efforts may be taken into account when registering for a future trip, but this is exclusively the decision of Live Different.
- If you receive anynonmous cash donations or proceeds from a fundraising sale, it is not legal to claim this as a tax-receiptable donation using your name/address, as you will receive a tax-deductible receipt for a donation that wasn't really from you.
- Alternately, if you do not wish to give a donation, fundraise, or use CanadaHelps, please contact us to discuss making a non-tax receiptable direct payment that will have the benefit of falling under our refund policy.
- This Refund Policy does NOT apply to any monies given via CanadaHelps. Donations are 100% non-refundable, whether given via CanadaHelps or directly to Live Different. (It is not legal to refund donations).
- This Refund Policy only applies to those who have contacted us to arrange direct payment, and have explicitly marked monies as "Payment" on the payment form.
- Up to 50% of trip payments (not donations) can be refunded up to Jan 21, 2012.
- After Jan 21, 2012, no refunds will be given except for extreme circumstances such as death or severe illness/injury resulting in the individual being unable to participate. In such cases, up to 80% of trip payments (not donations) may be refunded at Live Different's discretion. Requests for refund must be made in writing and be accompanied by a death certificate or a doctor's note
- All requests for refund must be forwarded to Live Different in writing.
- In the event of failing to meet registration requirements (e.g. not obtaining a valid passport, not meeting minimum fundraising goals, etc), Live Different reserves the right to cancel participation with no refund of payment.
- Payments cannot be forwarded towards a future Live Different Hero Holiday or transferred to another volunteer, however, in such an event where a volunteer is unable to participate in the project, fundraising efforts may be taken into account when registering for a future trip, but this is exclusively the decision of Live Different.
Shoutbox
In the box below, you can leave a message to encourage the Hero Holiday participants on this trip, and participants can message you back! (time and internet access permitting)
Blogs about this trip
Gallery: WestJet employees build homes in the Dominican Republic
Monday, May 7, 2012 - 12:27
Gallery: WestJet employees build homes in the Dominican Republic
In April, 50 WestJet volunteers spent 10 days on a 'Hero Holiday' in the Dominican Republic working with local contractors and families to build five homes in an impoverished neighbourhood in Puerto Plata called Aguas Negra - Black Waters. The project was co-ordinated by Live Different, an aid agency based in Hamilton, Ontario. Photos by Stuart Gradon, CalgaryHerald.com and Cole Brown, LiveDifferent.com
View the photo gallery here:
Gallery: WestJet employees build homes in the Dominican Republic
In April, 50 WestJet volunteers spent 10 days on a 'Hero Holiday' in the Dominican Republic working with local contractors and families to build five homes in an impoverished neighbourhood in Puerto Plata called Aguas Negra - Black Waters. The project was co-ordinated by Live Different, an aid agency based in Hamilton, Ontario. Photos by Stuart Gradon, CalgaryHerald.com and Cole Brown, LiveDifferent.com
View the photo gallery here:
WestJet's Hero Holiday was featured in the Calgary Herald this weekend!
Monday, May 7, 2012 - 12:21
WestJet's Hero Holiday was featured in the Calgary Herald this weekend!
Raising homes, restoring hope in Dominican Republic: WestJet employees build houses, and a future for a communityBy Jamie Komarnicki, Calgary Herald May 7, 2012
Read more and see the video:
WestJet's Hero Holiday was featured in the Calgary Herald this weekend!
Read more and see the video:
Global Calgary News - Report on WestJet Hero Holiday!
Wednesday, May 2, 2012 - 15:41
Global Calgary News - Report on WestJet Hero Holiday!
Jenifer Van Meenen, Hero Holiday Participant – earlier this month Westjetters travelled to the Dominican to build homes for local families.
Global Calgary News - Report on WestJet Hero Holiday!
Jenifer Van Meenen, Hero Holiday Participant – earlier this month Westjetters travelled to the Dominican to build homes for local families.
A day of rest, relaxation and reflection (Tuesday, April 17th)
Thursday, April 19, 2012 - 15:50
A day of rest, relaxation and reflection (Tuesday, April 17th)
Tuesday was another beautiful day in Puerto Plata and a day off for all of us. Many WestJetters felt they needed to be onsite but realized the time off was much deserved. We also needed this time to reflect and process all that we have seen and learned. Not to mention we needed to rest our bodies from all the lifting, carrying, mixing and pouring.
Live Different set up few excursions for us, which was great. There was scuba diving, dune-buggy adventures and a trip out to Monkey Jungle and Zip Line Adventures. Monkey Jungle includes a monkey enclosure and a zip line course. It’s actually quite the compound with amazing views that are lush and green. This tourist attraction was actually created to assist in financing a free medical and dental clinic that is offered every weekend to the poor living in the surrounding neighbourhoods. It’s run with the help of many volunteers and all profits go right back to the clinic. A group of WestJetters also hired a crew to take them out onto the choppy waters for a fishing experience. The nausea and four hours of fishing were well worth it when they came back to the hotel with two four-foot-long Dorados that were easily 20 to 30 pounds each. The crew agreed to keep one and send the other out to the five families we’re building homes for in Aguas Negra. Buen provecho! As our trip comes to a close it is so great to see all of the friendships made. The relationships have truly blossomed from that first moment when we met in the Toronto airport more than a week ago. Many of us had not met one another before then, but this experience has bonded us for life – even though some of us live on opposite sides of the country. It has been such a pleasure to share this experience with 49 remarkable WestJetters. Liz Guillemaud
A day of rest, relaxation and reflection (Tuesday, April 17th)
Tuesday was another beautiful day in Puerto Plata and a day off for all of us. Many WestJetters felt they needed to be onsite but realized the time off was much deserved. We also needed this time to reflect and process all that we have seen and learned. Not to mention we needed to rest our bodies from all the lifting, carrying, mixing and pouring.
Movie night with the community’s children (Monday April 16th)
Thursday, April 19, 2012 - 15:41
Movie night with the community’s children (Monday April 16th)
Note: Due to the technology and connectivity challenges WestJet’s Hero Holiday participants face in the Dominican Republic, the post below was stuck in cyberspace for a couple of days. Thankfully, we’ve got it now to share with you. ---------------------- Today, Monday, April 16, officially marks our seventh day here in Puerto Plata. It was also our final build day in the community of Aguas Negra. After a long and labouring day on site we packed it up, hit the showers, grabbed a quick bite to eat and were off again. Destination: La Union for a movie night with the kids in the community. La Union is home to many Dominicans but mostly Haitian refugees. Many of people that live in this community work at the local dump. There were a few familiar faces and exchanges when some of the WestJetters were reunited with the worker they had been introduced to and had the pleasure of working alongside during the previous couple of days. We were greeted with cheers from the children who were all seated in front of a makeshift screen cleverly constructed of a bed sheet suspended from two trees. Every time one of the four trucks carrying the 50 WestJet Hero Holiday participants rolled in, it led to another burst of cheers. The feature of the evening was Rango in Spanish (with English subtitles for those of us who have not quite perfected the language). There was a buzz in the air and the children were eager to find the best seat the house. The best seats, of course, included the laps of a few WestJetters. The children here are so beautiful. So open, trusting and looking to win your affection. I looked around at one point and noticed we were all surrounded by children. Some had even fallen asleep in our arms. Cookies and Bits and Bites were handed out throughout the movie – a huge hit. A special thank you goes out to the Air Supply crew in Calgary for setting us up with those treats, which provided a little WestJet flare for the night. Not only did the children come out, so did several of the adults in the community. What a great evening to be surrounded by good company. The perfect end to an amazing day. Thank you Live Different, the people and, especially, the children of La Union for a wonderful night under the stars. Liz Guillemaud
Movie night with the community’s children (Monday April 16th)

A day at the garbage dump
Tuesday, April 17, 2012 - 11:47
A day at the garbage dump
Today was garbage dump day. THE day I equally feared and looked forward to most. Who would have known it would turn out to be one of the best experiences of my life. Hands down. Bar none.
We geared up in our long pants and boots (if we were lucky to have packed them). A sense of excitement and nervousness filled our morning briefing session and it wasn't long before we arrived at the dump. It was located down an inconspicuous road we drove past every day and one, like the people, that was easy to pass without noticing if we didn't look for it. The dump looked and smelled like a typical dump with the exception of a few key things: cows and dogs ran freely and children, teenagers, women and seniors were crawling and searching through the garbage, trying to earn a day’s pay.
The majority of the workers we would meet came in illegally from Haiti. This makes it so they have no access to health care, education or government aid. So they come to the dump to find bags of bottles, plastic bags and cardboard which they will sell for a few dollars a bag.
Upon arrival, we were paired with another WestJetter and a local worker for the day. Our partner was a lady in her late 40's. She wore a skirt and running shoes along with a tank top, which was a far cry from the 25 of us who were covered from head to toe in gear. It rained quite heavily the last few days so those wearing boots were considered themselves relatively lucky. At one point, someone took a wrong step and ended up in sludge well past the knees.
When the dump trucks came in the workers ran to the pile, each staking their claim. They literally crawled on top of mounds of fresh garbage to find their items. Through rusty cans, fecal matter, foliage, food, hazardous waste, bottles, diapers, maggots, cockroaches and rats, people climbed and sorted. And so we began to climb and sort as well. The smell was beyond putrid at first. It burned our nose and eyes filling them with tears. There were several moments where my partner and I wondered if we could do this. And then it just became easier. We wanted to help ease the load of the local worker we had been paired with, so we became committed to sorting faster and better.
It wasn't disgusting, it was humbling. It wasn't dramatic, it was fruitful. It wasn't repulsive, it was someone’s livelihood. Someone, who just like so many of us, is just doing their job, trying to get by. Initially, my goal for the day was to try not to get dirty, but by the time I left the dump, my boots were covered in a mix of both cow and human feces. My arms dripped with sludge from who knows what and my heart felt heavy. I couldn’t ignore this, seeing it with my own two eyes and yet you need to experience it first hand to understand the humanity of it. These are people. These are people who are unfortunately forgotten about. They are lovely people doing what they need to do to feed their families and themselves.
Our debriefing session that night was very emotional and healing at the same time. Here WestJetters shared stories of the findings at the dump that excited the workers: a mirror that was cleaned off and used to make sure the fellow looked nice; a whole pineapple in a garbage bag that was offered to the WestJetters first and then shared between the workers. Our debriefing session made something else very clear: this experience will forever affect us all. Sara Foster, Team Lead Sponsorship
A day at the garbage dump
Today was garbage dump day. THE day I equally feared and looked forward to most. Who would have known it would turn out to be one of the best experiences of my life. Hands down. Bar none.





WestJet - Second building day
Monday, April 16, 2012 - 12:52
WestJet - Second building day
It is day 2 of building in Aguas Negras and the feeling of joy and happiness is in the air. WestJetters, contractors, translators and the owners of the homes have been hard at work in all conditions, from scorching heat to rainstorms. To see the sense of determination in everyone’s eyes to complete these homes is inspiring.
For the past few days we have arrived on the job site a little after 9:30 in the morning. Before we know it, it’s time for a lunch break. Time passes so fast as no one stands still, always lending a helping hand where it is needed. This includes joining the bucket brigade (helping to pass buckets of fresh concrete to pour molds), sifting sand to add as the topcoat on the house, or spending countless hours laying concrete bricks to ensure that the walls are going to withstand hurricane winds. After a brief lunch, it is back to work to ensure that we are able to present these very deserving families with homes before we leave. We literally have to be torn off the job site at the end of the day, as everyone wants to stay and continue to help where we can.
One of the things that has stood out for me in building these homes is the fact that the entire Aguas Negras community has come to help. All of the local children offer to help where they can from filling our buckets to providing a smile or a wave when they know we need it. I have had many conversations with women my own age, and despite the fact that we are not speaking the same language, we are able to communicate and see that we are just like each other. Finally, I have to highlight Rosie, one of the people we are building a home for. All the WestJetters on site are wearing protective boots, work gloves and sunscreen. Rosie, the eleventh member of our team, is helping to carry cinderblocks and gather concrete to build the walls of her home in flip-flops and bare hands. She never stops smiling and was later gifted a pair of work gloves. When you see her smile, despite the hard working conditions, you know that you are truly making a difference in someone’s life by helping them build their home and it how much it means that we are there to help.
To see WestJetters putting their all into building homes for someone they barely know, but clearly love, is very inspiring and reinforces how our values travel with us and are present in all the communities we serve. Sarah Speedie
WestJet - Second building day
It is day 2 of building in Aguas Negras and the feeling of joy and happiness is in the air. WestJetters, contractors, translators and the owners of the homes have been hard at work in all conditions, from scorching heat to rainstorms. To see the sense of determination in everyone’s eyes to complete these homes is inspiring.


Tuesday, April 10:
Wednesday, April 11:
Thursday, April 12 - Monday, April 16:
Tuesday, April 17:
Wednesday, April 18:
Thursday, April 19:
Live Different chooses to employ and work alongside local labourers and tradespeople in communities where we have established connections and relationships. No family is ever simply a "project" for us, and each family is chosen and approved through a process with local community workers. Each home is one that will be built with love, hope, and dignity - together.

Alberto Domingues Pena
- Alberto Domingues Pena
Click to see full project page
Father: Alberto Domingues Pena
Mother: Maria Del Carmen Salsuela
4 Children: Alberly (girl 11yrs), Yandy (boy 9yrs), Andy (boy 8yrs), & Ezequiel (boy 5yrs).
The first thing you notice about this family is that they love each other. Actually, written on their house is "Dios es Amore" (meaning God is Love). The father owns his own moto concho and drives it for a living. Maria stays at home taking care of their home and children. Each child goes to school. When asked what Alberto's hope for his family he said, "I wish that each one of my children would be educated and some day professionals when they are grown". They have lived in this house for the past nine years and are really looking forward to their brand new home.


Rosa Joshephina Peyols
- Rosa Joshephina Peyols
Click to see full project page
Elderly woman: Rosa "Rosie" Joshephina Peyols (52yrs).
Rosie is a beautiful older lady who has had a tough life. Her 4 children have all grown up, moved away, and started their own families. You can tell that what ever is thrown her way that Rosie makes the best of it. Her 2 room house is tiny and one room is completely unlavailable due to a very large hole in the roof and wasp nests. She makes her one room very pleasant and inviting. It even has a small cactus garden. Rosie is very resourceful. She collects clean plastic bottles from around the community and makes flower cut outs. These plastic flowers decorate trees and look so pretty when accompanied by lights. She is having a hard time making ends meet, because the small wage from her sales is not enough. She is a calm peaceful lady who will make you feel at home as soon as you meet her.


Clariza
- Clariza
Click to see full project page
Single Mom: Goes by Clariza but real name is Pelagia Henriguez Ulloa.
Clariza is a mother of 7 but has been fortunate to send 5 of her older children to live with family in the US. Her youngest children, Leslie (12yrs) & Lene (8yrs) still live with her. This house is in such rough conditions that they have been forced to live with friends and family until they get their new house. While on a tour of her home it was very evident that it was completely unlivable. Clariza is looking forward to being in her safe, dry home, but also being a part of her community again. She does not like being a burden to everyone and hopes that one day her new home can help others as they have helped her.


Jairo Santana Polanco
- Jairo Santana Polanco
Click to see full project page
Father: Jairo Santana Polanco
Mother: Did not get name. She currently lives in Santa Domingo helping a sister who has cancer.
Children: Angenis (boy 7yrs), Kelvin (boy 5 yrs), and Marrelis (girl 3yrs).
This father does what he can to provide for his family. He works part time as a moto concho driver. Unfortunately, he is unable to send his children to school and they are often left at home alone when he does work. Neighbours try to keep a light eye on the children. Their roof has many holes in it and the rain fills their house when it falls. Jairo has done some patch work with anything he could find even snorkel flippers. Despite all this, Jairo loves his family and is very hopeful that this new home will get him the jump start in life that he needs.


Ramona Jaquez
- Ramona Jaquez
Click to see full project page
2 Children: Celena Castillo (12yrs) & Jaily Miguel Castillo (9yrs).
This home needs to be repositioned slightly to make sure it is more secure. It has flooded a few times due to rain leaking into the home. You could see from the water marks on the walls that the water had flooded their home up to a foot. Ramona works hard conducting a small business that makes sandwiches and small items for sale in the community. She uses what little resources she has to keep her children in school.

All of our Hero Holiday staff are experienced professionals in each area they facilitate. We have professional drivers, builders, youth workers, administrators, cooks, mechanics and interpreters. We maintain excellent community relations and work diligently alongside of community leaders and government officials in each country that we work in. We take our responsibilities and your expectations very seriously. Safety is always our number one priority. All of our key staff are first aid certified and we always have immediate access available to quality medical attention (if needed) in all countries that we work in.
Before a Hero Holiday begins, all volunteers (and parents, if applicable) are given contact numbers and emails for Hero Holiday ground staff. We are available at any time for parental concerns or emergencies. Our staff also works hard to keep family and friends back home updated on a daily basis with stories and pictures of what is happening with each particular group.


